FAQs & Studio Tips

You can cancel your in-person or LiveStream class registration by signing into your MindBody account and simply remove yourself from class by signing into your account selecting “My Info” then “My Schedule” and cancelling your reservation. Please note that the studio phone may not always be answered if the desk person is busy, it is therefore imperative that you cancel your class registration through your MindBody account to avoid penalty. Workshops and Private Lessons must be cancelled by email - see below for more details.

Reservations may be cancelled without penalty online up to 2 hours prior to the class start time by signing into your account and cancelling your reservation. For cancellations made less than 2 hours prior to the class start time, or for no-shows, members will be charged $10 and pass holders will forfeit their pass.

Reservations may be cancelled online any time prior to the class start time by signing into your account and cancelling your reservation.

There are two ways to cancel OnDemand. If you signed up for OnDemand prior to 2022 you may be signed up with Vimeo and will need to cancel through the Vimeo site, details below: 

The easiest way to cancel a Vimeo On Demand subscription is to log in to your Vimeo account here and once logged in, open another page or tab in your web browser and click here. You will then be prompted to enter your Vimeo password to permanently delete your account.

If you are canceling using your phone it may be easier to log in to your Vimeo account, and head to the Purchases section of your settings. From there, select Radiance Yoga Online and click the “Unsubscribe” link in the renewal date. 

Alternatively if you access through MindBody simply email at info@radiance-yoga.net 14 days befor your next billing cycle uto request cancellation, and we will take care of it. 

 If cancellation is received more than 24 hours prior to a private lesson, a full refund is given. If cancellation is submitted between 24-8 hours, the registration payment will be put on the Radiance account for future use. If cancellation is 8 hours or less, or the student is a no-show, no refund will be offered. Cancellations must be submitted by email to info@radiance-yoga.net

Cancellations for One-Off Workshops or Series: 24 Hours. If cancellation is received more than 24 hours prior to a workshop a full refund is given. If cancellation is submitted between 24-2 hours, the registration payment will be put on the Radiance account for future use. If cancellation is 2 hours or less, or the student is a no-show, no refund will be offered. 

Cancellations for 3-Day Advanced Trainings: 48 Hours. If cancellation is received more than 48 hours prior to a workshop a full refund is given. If cancellation is less than 48 hours, or the student is a no-show, no refund will be offered. 

We make the practice of yoga easy for students by creating a safe, beautiful, and serene space to breathe, stretch, relax, and renew. Our experienced and devoted teachers are committed to the individual needs and goals of our students. We offer over 50 classes a week at various hours to meet the demands of our students’ schedules. We offer many workshops on yoga, meditation, health and well-being, and creative living.

Flow yoga is derived from Hatha yoga, which is the physical branch of yoga and focuses on the relationship between breath and movement. Flow yoga is a fluid series of poses linked together with the breath, allowing students to experience a deeper connection with their bodies and a great mind-body workout.

Kundalini, known as the yoga of awareness, uses breath, yogic postures, meditation, and chanting to strengthen overall health and well-being. The combination of yoga and meditation promotes emotional balance, mental clarity, and deeper self-awareness. Kundalini yoga is the yoga for change and transformation.

Most yogic chants are in either Sanskrit or Gurmukhi, both ancient languages of the yogis. The sound vibrations created during chanting stimulate pressure points in the mouth. These sound vibrations enhance a meditative state of mind and affect brain chemistry. Chanting is a powerful tool for combating negative thought patterns.

We recommend our 6-Week Beginners Flow Series as a great way to learn the basics and as a refresher for more experienced students. We also recommend trying different classes in order to find the class that is right for you. If you have a specific physical requirement or injury please call us for recommendations or ask any staff member at the studio. All classes have a drop-in option.

We make the practice of yoga easy for students by creating a safe, beautiful, and serene space to breathe, stretch, relax, and renew. Our experienced and devoted teachers are committed to the individual needs and goals of our students. We offer over 50 classes a week at various hours to meet the demands of our students’ schedules. We offer many workshops on yoga, meditation, health and well-being, and creative living.

For practice, we recommend wearing any comfortable clothing that won’t restrict your movement. Always take your shoes off and leave them in the shoe area when entering the studio.

As a courtesy to your fellow students, we also ask that all electronics be silenced or turned off in the studios and that any necessary phone conversations take place in the hallway outside the studio door.

In addition to the coat and shoe area, we also have cubbies in all of our practice spaces for small valuables (for example your wallet, keys, phone, etc.). We highly encourage you to use them, as Radiance cannot be responsible for lost or stolen items.

We open our doors 15 minutes before the class starts. To make for smooth and on-time class start times, we only hold reservations up to 5 minutes before the start of class. So, to keep any reservations you’ve made, please be sure to check in at our front desk at least 5 minutes before class start time.

If your desired class is booked online, you can use our online reservation system to join an online waitlist. When a spot becomes available, you’ll be reserved automatically and notified via email.

Online registration is required for all classes.

We will hold reservations up until 5 minutes before class start time. After this time, if there’s a waitlist for a full class, your reservation may be “gifted” to a fellow student who’s waiting. We cannot always accept late arrivals and will not allow entry 10 minutes after a class begins. If you do arrive late, please enter the studio quietly once the front desk has given you permission to do so.

We have elevator access to the second floor. 

Out of consideration for others and to ensure the safety of the student, individuals under the age of 14 will not be admitted into class. When attending kids/teens specific classes or workshops any student under 14 years of age must have a parent/guardian’s signature on the waiver.

• July 4th – Afternoon and evening classes are canceled
• Thanksgiving Day – Two morning classes scheduled at 9am and 10:30am. All afternoon and evening classes are canceled.
• Christmas Eve – Morning and 12:15pm classes only. Evening classes are canceled.
• Christmas Day – All classes are canceled
• New Year’s Eve – Morning and 12:15pm classes only. Evening classes are canceled.
• New Year’s Day – All regular classes are canceled. 2-3 workshops are scheduled.

• Martin Luther King Day
• Memorial Day
• Labor Day
• Columbus Day

CONTRACT / AGREEMENT OF RELEASE / WAIVER OF LIABILITY

These Terms & Conditions of Use (this “Agreement“) apply to: (1) all of the products, services and websites offered by Radiance Yoga, including, but not limited to, in-studio classes and in-studio-workshops (2) the website, mobile, tablet, internet television, or other digital or electronic versions of the Radiance Yoga video streaming platform; (3) any Radiance Yoga software; and (4) any applications created by Radiance Yoga whether available through a social networking site or its subsidiaries or affiliated companies (collectively, the “Service“). Please note that the availability of any Radiance Yoga applications on a social networking site, mobile or tablet device, internet television or other technology platform does not indicate any relationship or affiliation between Radiance Yoga and such social networking site, mobile or tablet device, or internet television or other technology platform.

1. I am willingly participating in yoga classes, health programs, workshops, other exercise and healing arts activities (collectively, the “Activities”) offered by Radiance Yoga (“Radiance”) and/or its owners, instructors, teachers, workshop presenters, employees and independent contractors.

2. I am in proper physical condition to participate in the Activities and I recognize that yoga requires physical exertion, which may be strenuous and may cause physical injury. I am fully aware of the risks and hazards involved. I understand my physical limitations and am sufficiently self-aware to stop physical activity before I become ill or injured. I understand that it is my continuing responsibility to inform Radiance of any previous medical conditions, injuries or surgeries prior to my first class and any future changes to my medical condition.

3. In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of entering or being on the premises or as a result of participating in the Activities at the Studio. 

5. In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claims” (as defined below) I may have against Radiance, its owners, members, employees, and/or its instructors, teachers, employees, volunteer staff, and/or independent contractors and the landlord of Radiance (each, a “Released Party”) for any Claim that I may sustain arising out of or related to my participation in the Activities at Radiance, provided such Claim does not arise from the gross negligence or willful misconduct of any Released Party. I agree to indemnify and hold harmless each Released Party from any loss or liability incurred in defending any Claim made against Radiance, me or anyone making a Claim on my behalf. “Claims” include but are not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that I may suffer, my children may suffer or that my unborn child may suffer (including any legal fees or expenses) in connection with participation in any of the Activities.

6. I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue any Released Party for any Claim arising out of or related to my participation in the Activities at Radiance.

7. I hereby acknowledge and understand my participation includes the possible exposure to and illness from contagious or infectious diseases, such as the Flu or COVID-19”. I understand that the Radiance cannot guarantee that I will not become infected with a contagious or infectious disease and that attending in-person group classes may increase my risk of contracting such disease or illness. Further, I will not participate in in-person classes if I am sick or if I have knowingly been exposed to someone with symptoms of an infectious or contagious disease.

8. I hereby understand that Radiance may occasionally photograph or video classes or events occurring at its studio and grant the producers and their representatives the right to reproduce, use, exhibit, display, broadcast, distribute, and create derivative works of these images and recordings in any media now known or later developed. I acknowledge that Radiance owns all rights to the images and recordings and that Radiance may use my image as it may appear in the same. There will be a notice posted at the front desk if filming or photography is scheduled, and the teacher will announce and introduce the photographer prior to the class starting. 

9. A video surveillance system has been installed for the purposes of security for the premises.

Radiance also uses videography for classes labeled “LiveStream” or “Radiance Replay” LiveStream and replay classes feature the instructor’s audio only with full visibility of the instructor and, on occasion, partial visibility of students located to the instructor’s side. Please note that all LiveStream and Replay Classes are permanently deleted within 30 days of filming.

10. I understand that I have no claims against Radiance by reason of their refusal to allow me to participate in the programs.

11. All tuition and registration fees are non-refundable, non-transferable and cannot be extended.

12. I also agree that Radiance, its owners, members, employees, and/or its instructors, teachers, employees, volunteer staff, and/or independent contractors and the landlord of the Radiance studio is in no way responsible for the safekeeping of my personal belongings while I attend class or if I leave items in studio upon leaving the premises. Items left in studio will be placed in the Radiance Lost & Found basket, which I understand is a public basket. I further understand items are not to be considered 'bailment' under any circumstances or terms.

13. Radiance sells goods and services, and expects payment for those goods and services before or when they are delivered and performed, including payment on the first day of any monthly service 

period, or on any other date on which payments are due. Any fees or other charges due to late payment or non-payment are liquidated damages intended to be a reasonable advance estimate of our costs resulting from late payments and non-payments. We reserve the right to take full legal action against any outstanding account balance to recover all losses.

14. Radiance Yoga is committed to protecting your personal data. Please visit the FAQs page of our website to see how we collect, use, disclose, and protect your information.

15. This agreement shall be construed in accordance with, and governed by, the laws of the State of Virginia. I acknowledge that I have carefully read this release and waiver of liability and fully understand its contents. I voluntarily and knowingly agree to the terms and conditions stated herein. I am aware that by signing this release and waiver of liability, I am giving up substantial rights, including my right to sue and certain legal rights my heirs, next of kin, executors, administrators and assigns may have against any Released Party.

Radiance Yoga is committed to protecting your personal data. The bullets below explain how we collect, use, disclose, and protect your information.

 How We Use Your Information: Radiance Yoga will use your personal details and information to provide you with our services and facilities, to administer and maintain our membership records, to process your application and payments, and to send you updates about reservations and your account. We may keep your information for a reasonable period for these purposes.

Legal Basis for Processing: We process your personal data based on your consent, our contractual obligations, legal obligations, and our legitimate interests in providing you with the best possible service.

Data Sharing: We may share your information with our service providers to provide you with Radiance services and with other third parties to comply with our legal or regulatory obligations, for the prevention of fraud or other crimes, and in the case of medical emergencies.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Data Security: We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data.

Your Rights: You have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and request data portability. If your personal details change or you change your mind about how you wish to be contacted, please let us know by contacting info@radiance-yoga.net.

Cookies and Tracking: Our website uses cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy on our website.

Privacy Policy Updates: We may update our privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other appropriate means.